Retail rents are HIGHLY negotiable. On a scale where 1 is Taxes and 10 is Facebook Marketplace, I’d put retail rent at a solid 9. Since rent is one of the highest fixed costs for brick-and-mortar businesses, it’s worth the upfront investment to negotiate it down. You will absolutely have to spend some money to do this (brokers, lawyers, architects etc.) BUT this “one weird trick” is actually free, and invaluable.

I’m talking about preparing and practicing a killer “Elevator Pitch.” For those who spend elevator rides frantically ping-ponging their eyes around to avoid the catastrophe of making eye contact with a stranger, I’ll explain. An Elevator Pitch is a clear, confident and compellin...

Last fall, I fell deeply in love with a dress. It was no ordinary dress; it was an ankle-length, sleeveless, v-neck and v-back, empire-waisted beauty with a geometric print in “peacock” and “cinnabar.” And the designer is German, and I got a 5 on my AP German exam, so that, too.

I saw the dress on the e-comm shop of my favorite brick-and-mortar store, so if I bought this dress I would not only be mind-blowingly fabulous, but I’d also be supporting an independent retailer. Aren’t I selfless?!

But there were two minor problems. One, I had literally no occasion to warrant purchasing a new dress, and two, there was no way I could afford this dress. But you know what we say over here — whe...

You’re chatting with a regular when they casually mention the news. Or maybe you’re scrolling Instagram when you come across a cheery, sponsored “We’re Hiring” post. Or, maybe worst of all, you spot a shiny, new “Coming Soon” sign in the window across the street.

No matter how it happens, nothing will ruin your day like learning a direct competitor is coming to your block, to your community, or just too close for comfort.

Competition in business is as certain as death and taxes - it’s only a matter of time before you’re going head to head with another business that will compete for your customers' attention and money.

And while you can negotiate an exclusive in your lease, that doesn...