Have you ever enthusiastically told friends about some awesome new local business only to find out it’s a chain? All of a sudden, you get the ick finding out that your authentically great experience was crafted in a conference room. 

Generally speaking, when we call something “corporate,” like “ugh, the hotel looked so corporate,” or “Chad’s haircut is so corporate,” what we really mean is uninteresting or basic and soulless. Definitely not cool. Actual corporate retailers know this – that’s why they’re constantly trying to mimic the heart and personality of indie retailers. Historical photos of your city on the walls of Chicken Salad Chick? Giant photos of local fitness professiona...

When’s the last time you went to a tailor? 

I went two weeks ago. I go to IBO’s Tailor Shop in downtown Norfolk, because this guy is an absolute magician. For those of us who are “non-standard” height (in my head I’m 5’ 9”, but my doctor and the DMV say I’m 5’ 0”), having one’s clothes tailored is the key to looking like an actual respectable adult. That is, if you care about things like that, which I do. 

Most recently I had Ibo fix a pair of white jeans, which I had previously (foolishly) taken for “alterations” at my local (also beloved) dry cleaner. Turns out that someone who is capable of hemming is not necessarily capable of a more complex “taking in” of a waist. Before this, I...

Remember the “I was today years old when I learned…” moment on TikTok where we all learned a lot of trivia like Australia is wider than the moon? Or the IRL moment when Sheila (at 35) finally figured out that Free Slurpee Day is always on July 11th (get it? 7/11!)

Today, we have one for you: big retailers are able to thrive in commercial real estate (when mom-and-pops struggle) because… retail real estate is actually a core business function for these larger companies. 

Think about it -- if you’re Starbucks, your real estate is not something you have to deal with periodically… it’s an everyday thing. You’re constantly opening stores, closing stores, renewing leases, making modif...

Okay, before we start, let me just acknowledge how much I hate the fact that I’m using a woman’s aging as the centerpiece of this article, but you all already know that I do my part in smashing the patriarchy AND I love a perfect metaphor. So here we are.

I saw this meme the other day about how Anne Hathaway looks pretty much exactly like she did 20 years ago. Now we all know why that’s the case, right? Clearly the woman won the genetic lottery, but she’s also been “investing” in maintaining her 19-year-old face since she was 19.

Now I’m sure this meme was trying to sell me something to stick in or on my face, but do you know what the image mashup made ME think of? You guessed it. Reta...

Did you ever have one of those nifty decoder rings as a kid? A simple gadget that hovered over seemingly incomprehensible text or symbols would reveal its true meaning. ✨Magical✨ Don't you wish you had one of those for your leases (and to decode that look on your spouse's face when you put on the orange sweatpants…again)?

Anyway, sweatpants aside, I think we’ve cracked the case on the leases!

It's hard to sit down with an 65 page lease and read ALL of it. We hear it all the time, “An Act of God forcing me to close my business? That’ll never happen to me!” Umm, remember 2020? Still, you’re not entirely wrong. There are a lot of crazy sounding things in a lease that’ll likely never come to...

Apparently we’re in the tail-end of salmon migration season, and that’s got us thinking about lessons we can learn from these delicious piscine endurance athletes.

You already know that it’s a challenging journey to open a bricks-and-mortar store, and perhaps you find moments of respite in imagining the day when things line up perfectly and you can sit back and just enjoy the ride. But seasoned retailers will tell you that at some point (sooner or later) you’ll realize that this day of coasting will never come.

So if the salmon were giving a TEDTalk about retailing, they’d tell you:

You will always feel like you’re swimming upstream. Salmon swim some 900 miles, which is completely amazi...