🎶So no one told you life was gonna be this wayyyyy 🎶

If you clapped along, you’re ahead of the curve - today, we’re talking about friends. (With a lowercase “f” – but reply to this email if you’d like us to dissect Central Perk’s ☕️ real estate choices.)

We’ve heard it said that you find out who your real friends are when you open a business. It takes courage to go after your dreams, and you’ve got to get seriously vulnerable if you’re going to open a brick-and-mortar business because EVERYONE is (hopefully) watching 👀.

And so, it’s natural to want a bestie or two in your corner to 📣 pump you up along the way – and, it’s natural to assume your community of friends is going to be ...

It’s been the summer of capital budgets over here. Some clients are deep in the throes of business planning, and some are plotting expansions and relocations. But in all cases, creating the Capital Budget* is among the non-negotiable first steps.

Most of our clients come to us with an existing "how much is this gonna cost me" budget; some are pretty thorough, and some not so much, but when we take what they’ve got, stick it into our Capital Budget framework and work with them to fill in all the missing line items, one thing is true across the board…

Everyone underestimates how much it’s going to cost to get open.

Why is this the case? I’m not a licensed psychologist, but I do pla...

Partnerships of all kinds are tricky, and we learn this fact of life young.

My daughter, Alice, went from an S+ to an S on “cooperates well with others” on her third grade report card this past trimester, and when I asked her about it, she said, “that’s because SARAH was my partner!”

Reality Show Candy GIF by Children's Miracle Network Hospitals

By the time we’re starting our own businesses, we’ve experienced challenging partnerships (both professional and romantic) many times over, and we know what qualities to look for in a potential business partner. But opening and running a business throws real challenges at even the most simpatico partnerships, and you know what can REALLY ...

Retail rents are HIGHLY negotiable. On a scale where 1 is Taxes and 10 is Facebook Marketplace, I’d put retail rent at a solid 9. Since rent is one of the highest fixed costs for brick-and-mortar businesses, it’s worth the upfront investment to negotiate it down. You will absolutely have to spend some money to do this (brokers, lawyers, architects etc.) BUT this “one weird trick” is actually free, and invaluable.

I’m talking about preparing and practicing a killer “Elevator Pitch.” For those who spend elevator rides frantically ping-ponging their eyes around to avoid the catastrophe of making eye contact with a stranger, I’ll explain. An Elevator Pitch is a clear, confident and compellin...

Last fall, I fell deeply in love with a dress. It was no ordinary dress; it was an ankle-length, sleeveless, v-neck and v-back, empire-waisted beauty with a geometric print in “peacock” and “cinnabar.” And the designer is German, and I got a 5 on my AP German exam, so that, too.

I saw the dress on the e-comm shop of my favorite brick-and-mortar store, so if I bought this dress I would not only be mind-blowingly fabulous, but I’d also be supporting an independent retailer. Aren’t I selfless?!

But there were two minor problems. One, I had literally no occasion to warrant purchasing a new dress, and two, there was no way I could afford this dress. But you know what we say over here — whe...

In our last post, we told you we're firm believers that where there's a will there's a way. But, lest you think we're starry-eyed optimists, there is a part two to this philosophy. Like the yuzu to our mayo, these seemingly opposite ideas work together to create something amazing.

That part two is our Pedal promise -

Real Talk, Always
We will always tell you the truth, even when it's hard to hear and say. You deserve to know the good, the bad, and the ugly so you can make decisions with confidence. We think that honesty is the best policy, and we're sticking to it.

If you've ever worked in a service industry, you understand the temptation to keep your customers happy by telling them what t...

Tomorrow is Valentine's Day. So as a prepared parent, I ordered a “classroom” box of Ring Pop Tongue Painters for my daughter’s third grade class. Yes, I Amazoned the purchase. Yes, these “tongue painters” probably have some gross chemicals in them. Don’t judge me. Sometimes I eat Doritos, too.

These “classroom” Ring Pops come in packaging that allows you to Sharpie on each kid’s name, which I suppose makes the distribution more personal. I didn’t spend the extra $8 on the matching cards that let your kid write individual notes. Alice had to write “unique and specific” notes to each of her classmates in second grade, and it was a reeeeeeaaaaal challenge for a girl who inherited my mother-...